First of all let us introduce ourselves, Lynzi Clark and Emily Rasmussen. We both reside in Roosevelt, Utah with our amazing fun families. They are very patient with us as we work on these cute mats. ;)
Hi mat was started November 2019 when we decided to do the Holly Fair our small town has every year. They sold like crazy, it was so exciting! We had so much fun making them and layering them. With lots of work we continued and proceeded in making it into a business, and have loved every minute of it!
We love making custom designs and working with our customers so they can get "exactly" what they want, down to the font style and size. It has been such a fun experience to meet and talk with new people. We are ecstatic when customers send us pictures of their porches with their new Hi mat. We are always getting such fun pictures and we usually post them on our Instagram and Facebook.
Our doormats are hand painted with outdoor paint and protected with a vinyl coating. They are made with high-quality 100% natural coir. They are .75 inches thick and come in a range of sizes. All mats are backed with a slip-resistant PVC rubber backing.
To clean the mat, shake it out or vacuum it. Spot treat stains, but do not scrub design or saturate in water. Water will affect the coir mat texture. To prolong the life of the mat, keep in a dry, sheltered area. Decorative mats are not meant for heavy use. Keep away from items such as salt in winter, as salt eats away at the paint. All mats are unique. Some may be darker or lighter than the photo or have variances of color in the mat. Since coir is a natural product some fibers may be thicker or thinner than others. There may also be chunks of husks in the fibers.
To clean under rugs, wash on delicate cycle and hang dry.
To clean jute, shake out.
Please note that we only send proofs for completely custom design and not until after purchase. Any pre-designed mats, including doormats with last names, do not get proofs unless requested. Please send us a message if you have any questions.
Please note that orders shipping to Hawaii, Alaska or the contiguous United States may require additional charges on oversized packages to cover excess shipping fees. If you would like a quote, please contact us before ordering.
Due to the nature of our product we will not accept returns unless it is an error on our side. We are proud of our product and know you will love it ❤️.